Emergency Management 

We offer unparalleled, hands-on experience in the field of contingency development, emergency management, disaster operations, business continuity, all hazard training and loss mitigation.

Men gathered around table for training session

System Analysis

A process of collecting and interpreting facts, identifying the problems, and decomposition of a system into its components. System analysis is conducted for the purpose of studying a system to better identify its objectives. It is a problem-solving technique that improves the system and ensures that all the components of the system work efficiently to accomplish their goals.


Strategic planning is a process in which organizational leadership determine their vision for the future as well as identify their goals and objectives for the organization. The process also includes establishing the sequence in which those goals should fall so that the organization is enabled to reach its desired outcome. The process focuses on building capability and/or closing identified gaps in performance

Risk Assessments

These voluntary, non-regulatory vulnerability assessments are the foundation of the National Infrastructure Protection Plan’s risk-based implementation of protective programs designed to prevent, deter, and mitigate the risk of a terrorist attack while enabling timely, efficient response and restoration in an all-hazards, post-event situation.

Because the majority of all U.S. critical infrastructure is privately owned, the effectiveness of vulnerability assessments depends upon the voluntary collaboration of private sector owners and operators. To further enhance the security and resilience of the Nation’s critical infrastructure, assessments identify threats and risk. During an assessment we focus on coordination, outreach, training, education, and building existing relationships with federal, state, local, tribal, territorial, and private sector partners.

Exercise Creation and Facilitation

Exercises play a vital role in national preparedness by enabling whole community stakeholders to test and validate plans and capabilities, and identify both capability gaps and areas for improvement. A well-designed exercise provides a low-risk environment to test capabilities, familiarize personnel with roles and responsibilities, and foster meaningful interaction and communication across organizations. Exercises bring together and strengthen the whole community in its efforts to prevent, protect against, mitigate, respond to, and recover from all hazards. Overall, exercises are cost-effective and useful tools that help the nation practice and refine our collective capacity to achieve the core capabilities in the National Preparedness Goal.

At Preferred Response, we can develop, execute, and evaluate exercises that address the priorities established by your organization’s leaders. These priorities are based on the National Preparedness Goal, strategy documents, threat and hazard identification/risk assessment processes, capability assessments, and the results from previous exercises and real-world events

Incident Management and EOC Operations

When an incident occurs, incident stabilization activities (e.g. firefighting, damage assessment, property conservation) may be underway at the scene of the incident. Others assigned to support incident stabilization, business continuity or crisis communications activities will report to an emergency operations center (EOC). The emergency operations center is a physical or virtual location from which coordination and support of incident management activities is directed. At Preferred Response we provide training on the National Incident Management System (NIMS) model which was established by FEMA and includes the Incident Command System (ICS). NIMS is used as the standard for emergency management by all public agencies in the United States for both planned and emergency events. Businesses with organized emergency response teams that interface with public emergency services can benefit from using the ICS. ICS is also well suited for managing disruptions of business operations. Public information and crisis communications are an integral part of the ICS structure.

Custom Solution

A new exercise or training program can be created and tailored to meet the needs of any organization. This can be a part of a system analysis, strategic plan or a stand-alone product.

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